Last Updated: February 16, 2026
Welcome to Verano Holdings LLC, which includes our subsidiary and affiliated entities, including Verano Technologies, LLC and MÜV™ ("Verano," "we," "us," or "our"). These Terms of Service ("Terms") govern your use of our websites located at Verano.com, zenleafdispensaries.com, and muvfl.com (collectively, "Website"), our online ordering platform, and any related services including retail purchases and delivery (collectively, the "Services"). By accessing or using our Services, you ("you," "user," or "customer") agree to be legally bound by these Terms and our Privacy Policy.
If you do not agree to these Terms or our Privacy Policy, do not use the Website or Services.
THESE TERMS OF SERVICE CONTAIN A BINDING ARBITRATION CLAUSE AND CLASS ACTION WAIVER THAT IMPACT YOUR RIGHTS IN RESOLVING DISPUTES.
1. You must be 21 years of age or older (or if you are 18 years or older that you have a medical marijuana registration card) to access the Website or purchase cannabis products through Verano.
2. By using our Services, you represent and warrant that: You are at least 21 years old, or if you are 18 years or older that you have a medical marijuana registration card. Any information you provide is true and accurate.
3. We reserve the right to request government-issued identification at any time to verify your age and identity.
Cannabis remains illegal under U.S. Federal law. By using the Services, you acknowledge: Verano operates in compliance with applicable state cannabis regulations. You are solely responsible for understanding the laws that apply to cannabis possession and use in your jurisdiction.
You agree that:
The contents of the Website, including any text, graphics, images, or information obtained ("Content") are for informational purposes only. The statements made on this Website have not been evaluated by the Food and Drug Administration (FDA). The efficacy of medicinal marijuana products has not been confirmed by FDA-approved research. Medicinal marijuana products are not intended to diagnose, treat, cure or prevent any disease. The Content is not intended to be a substitute for professional medical advice, counseling, diagnosis, or treatment. Always seek the advice of your physician or other qualified health provider with any questions you may have regarding a medical condition. Never disregard professional medical advice or delay in seeking it because of something you have read on the Website.
Verano provides a virtual service where consumers can connect with lawfully operated cannabis collectives, cooperatives, and related delivery service providers (collectively, "Dispensaries"). Verano also provides dispensary services through its online and brick and mortar locations ("Dispensaries"). Neither Verano, nor any of its Websites or brick and mortar locations are medical providers and you acknowledge that Verano does not provide medical advice via the Website, its Services or otherwise.
Verano offers a curated collection of cannabis products and smoking accessories. All products sold are intended for legal use only. It is your responsibility to know and comply with your local laws regarding the use of cannabis products and smoking products and accessories. You may only place orders, make reservations, or request deliveries for goods or services at participating Dispensaries. You must use the Services, including the manner in which you order, reserve, request delivery, pick up and pay for products, in compliance with the laws and regulations of the state or province in which you access the Services and all applicable federal laws, excepting only (if you are located in the United States) for federal laws and regulations related to marijuana ("Applicable Laws"). Depending on your location, payment for any goods or services may be made in-person at a Dispensary or authorized delivery location upon presenting your valid, government-issued identification, medical marijuana registration card, doctor's recommendation, or such combination of the preceding documents or additional documents as may be required by Applicable Laws or the Dispensary. You agree and acknowledge that the features of the Website and Services may vary depending upon the state or province in which you access the Website and Services. For example, you may be able to request delivery of products in certain states or provinces, but not others.
Verano makes no representation regarding the legality of the cultivation, manufacture, distribution and possession of marijuana, assisting with or conspiring to do the same, or any such activities by or through the Services under United States federal law. You are responsible for any civil, criminal, or administrative investigations, proceedings or penalties that may result from your use of the Services. Verano expressly disclaims any such liability or responsibility.
Verano attempts to be as accurate as reasonably possible in product descriptions for products available through the Website and Services. You acknowledge and agree that the products and product amounts may differ by batch and that product amounts may display as a range of amounts. Amounts on the Website include, without limitation, the level (by weight, mass, volume, or percentage) of THC, CBD, other cannabinoids, and terpenes in a product, the total weight, mass, or volume of a product, the size, number of individual items, or services, in a product, and any other unit of measurement related to a product.
Verano attempts to be as accurate as reasonably possible in providing product images for products available through the Services. Verano does not warrant that the product images provided through the Services accurately reflect the product and product packaging available for purchase. You acknowledge and agree that the products and product packaging purchased through the Services may differ in appearance from the actual products.
Prices for our products are subject to change without notice. We reserve the right to modify or discontinue products at any time. We are not liable for price changes or the unavailability of any product.
By placing an order on our Website, you agree that all information provided is accurate and complete. We reserve the right to refuse or cancel any order for any reason, including suspected fraudulent activity or errors in product or pricing information.
Orders placed through the Website constitute a request to reserve products and do not guarantee availability until the order is confirmed and fulfilled by the applicable Dispensary.
Payment for cannabis products must be completed in person at the point of sale or at the time of lawful delivery, in accordance with applicable state and local laws. Accepted payment methods may vary by location and may include cash, PIN-based debit transactions, ACH-based payment solutions (such as CanPay or AeroPay), and approved digital wallet solutions. Credit cards and cryptocurrency are not accepted for cannabis purchases.
Verano does not ship cannabis products. Orders placed through the Website or Services may be fulfilled in person at a Verano-operated or affiliated Dispensary or, where permitted by applicable state and local law, via lawful local delivery.
Delivery availability, service areas, and fulfillment options vary by location and are subject to product availability, identity and age verification, and applicable legal requirements. Delivery times are estimates only and may vary based on order volume, operational constraints, and local regulatory conditions.
You are responsible for providing accurate and complete information necessary to fulfill your order. Verano is not responsible for delays or inability to complete fulfillment resulting from inaccurate or incomplete information, failure to meet legal eligibility requirements, or other compliance-related limitations.
You are entitled to receive a discount on your first-time purchase with Verano (the "First-Time Purchase Discount"), which you may select as an option upon making your first-time purchase through the Services to receive the First-Time Purchase Discount. If Verano determines that you have created more than one Account or taken any other action in an effort to receive the First-Time Purchase Discount for a purchase made after your first-time purchase, Verano reserves the right to deny you the First-Time Purchase Discount (intended only for first-time purchases) for any such purchases made by you after your first-time purchase, as determined in Verano's sole discretion.
Due to the nature of cannabis products and applicable state and local regulations, all cannabis sales are final. Returns or exchanges are not permitted based on personal preference, dissatisfaction with effects, or change of mind.
In limited circumstances, defective or damaged products may be eligible for review, replacement, or dispensary credit, at Verano's sole discretion, and only in accordance with applicable law and the policies of the dispensing location. Eligibility requirements, documentation, timelines, and resolution options may vary by state and by dispensary.
To request review of a potentially defective product, customers may be required to provide proof of purchase, present original packaging and product identifiers, submit photographs or video documenting the issue, and contact the applicable dispensary or customer care team within the timeframe specified by that location's policy.
Dispensary credits, replacements, or other remedies are not guaranteed and will be determined on a case-by-case basis in compliance with regulatory requirements.
This Returns and Refunds section applies only to cannabis products. Non-cannabis merchandise or accessories may be subject to separate return policies, where permitted by law.
We reserve the right to withdraw or amend this Website, and any service or material we provide on the Website, in our sole discretion without notice. We will not be liable if for any reason all or any part of the Website is unavailable at any time or for any period. From time to time, we may restrict access to some parts of the Website, or the entire Website, to users, including registered users.
You are responsible for both:
To access the Website or some of the resources it offers, you may be asked to provide certain registration details or other information or to create an account. It is a condition of your use of the Website that all the information you provide on the Website is correct, current, and complete. You agree that all information you provide to register with this Website or otherwise, including, but not limited to, through the use of any interactive features on the Website, is governed by our Privacy Policy, and you consent to all actions we take with respect to your information consistent with our Privacy Policy.
To create an account ("Account") and become a registered user, you must have a valid government-issued ID and be of an age legally permitted for ordering cannabis products for the state or province in which you are located. You do not need to create an Account to use the Website, however, you will not be able to access certain features of the Website, place orders, make reservations, or request deliveries for products until you do so. You are responsible for providing us with and maintaining accurate contact information, including your name, email address, address, and phone number. If you intend to use the Services to order medicinal marijuana, you may also be required to provide us with your medical marijuana card or doctor's recommendation. You represent that any information you provide to us is true and accurate.
To comply with state and provincial laws regarding the medical and/or recreational distribution, possession, and use of marijuana, Verano must be able to obtain your approximate geographic location, via IP address lookup or otherwise. If you access the Website via a mobile device and disable location services on that device, or otherwise elect not to provide us with information regarding your location, you will not be able to access certain features of the Website, place orders, make reservations, or request deliveries for products. Additionally, certain features of the Website may not be available depending on your location.
You are the sole authorized user of your Account, and are responsible for maintaining the accuracy and confidentiality of your login information. You are solely and fully responsible for all activities that occur under your Account. Verano has no control over the use of your or any other user's Account. Verano expressly disclaims any liability derived from misuse of any Account. Should you suspect that any unauthorized party may be using your Account or you suspect any other breach of security, you must cease all use of the Account and contact us immediately by emailing privacy@verano.com.
Our practices regarding privacy and communicating with users in operating the Services are described in our Privacy Policy. Please review our Privacy Policy to learn about what information we collect from you, how we use and share it, and how we communicate with our users.
By providing your mobile phone number and/or email address through the Services or to a Dispensary, you expressly consent to receive informational and transactional messages at the mobile phone number and/or email address provided to Verano and/or the Dispensary. Consent is not required as a condition of your use of the Services, but may be required to utilize or experience specific features of the Services. Standard per minute call and message and data rates may apply. You may opt-out of receiving marketing messages at any time.
Subject to your compliance with these Terms, we hereby grant you a personal, non-exclusive, non-transferable, revocable, limited license (without the right to sublicense) to access and use the Website, for your personal use only, and subject to the limitations set forth in these Terms, including those in the User Restrictions below. We reserve all rights not expressly granted to you pursuant to these Terms. The limited rights granted to you to access and use the Website is a limited license and do not constitute the sale of any software program.
You agree that: (i) you will not use the Website or Services if you are not fully able and legally competent to agree to these Terms and of the required legal age; (ii) you will only use the Website and Services in full compliance with Applicable Laws; (iii) you will not use the Website for sending or storing any material prohibited by Applicable Law or for fraudulent purposes or to engage in any offensive, indecent or objectionable conduct; (iv) you will not use the Website to advertise, solicit or transmit commercial advertisements, including "spam"; (v) you will not use the Website or Services to cause nuisance, annoyance or inconvenience; (vi) you will keep secure and confidential your account password or any identification we provide you which allows access to the Website; and (vii) you will provide us with whatever proof of identity and other necessary verification documents as we may reasonably request.
Further, except as specifically permitted herein, you agree that you will not directly or indirectly: (i) distribute, sell, assign, encumber, transfer, rent, lease, loan, sublicense, modify, time-share or otherwise exploit the Website in any unauthorized manner, including in any service bureau arrangement; (ii) copy, reproduce, adapt, create derivative works of, translate, localize, port or otherwise modify the Website, or any part thereof in any form or manner or by any means; (iii) harvest or scrape any content or data from the Website; (iv) remove or alter any copyright or other proprietary rights' notice or restrictive rights legend contained or included in the Website; (v) decompile, disassemble, reverse compile, reverse assemble, reverse translate, reverse engineer or otherwise use any means to discover the source code of any part of the Website, or any part thereof (except as and only to the extent any foregoing restriction is prohibited by applicable law); (vi) otherwise circumvent any functionality that controls access to or otherwise protects the Website; or (viii) permit any third party to engage in any of the foregoing. Any attempt to do any of the foregoing is a violation of the rights of Verano and its licensors. If you breach these restrictions, you may be subject to damages.
The Website and its content, including its "look and feel" (e.g., text, graphics, images, logos), proprietary content, information and other materials accessed through or on the Website, including all right, title and interest in the same (including any and all patent, copyright, trade secret, trademark, know-how and any other intellectual property rights therein), are owned by Verano and its licensors, and are protected under intellectual property, copyright, trademark and other laws. You agree not to take any action(s) inconsistent with such ownership interests.
Any and all: (i) suggestions for correction, change and modification to the Website and other feedback (including but not limited to quotations of written or oral feedback), information and reports you provide to Verano (collectively "Feedback"); and all (ii) improvements, updates, modifications or enhancements, whether made, created or developed by Verano or otherwise relating to the Website (collectively, "Revisions"), are and will remain the property of Verano. You acknowledge and expressly agree that any contribution of Feedback or Revisions does not and will not give or grant you any right, title or interest in the Website or in any such Feedback or Revisions. You agree that by providing Feedback or Revisions to Verano that they become the sole and exclusive property of Verano and Verano may use and disclose Feedback and/or Revisions in any manner and for any purpose whatsoever without further notice or compensation to you. You hereby assign to Verano any and all right, title and interest (including, but not limited to, any patent, copyright, trade secret, trademark, know-how, moral rights and any and all other intellectual property right) that you may have in and to any and all Feedback and Revisions.
The Services may require you to rate (on a five-star scale) each transaction you complete with a Dispensary using the Services. You will also have the option to submit written feedback regarding the goods or services you received via such transaction. As a condition of your use of the Services, you hereby grant to Verano a nonexclusive, perpetual, irrevocable, royalty-free, worldwide, transferable, sublicensable license to access, use, reproduce, transmit, display, publish, distribute, modify and adapt and create derivative work from any content that you post, upload, publish, submit or transmit to be made available through the Services ("Your Content"). By posting or submitting Your Content through the Services, you represent and warrant: (i) that you own or otherwise control all of the rights to Your Content, including without limitation, all copyrights; (ii) that Your Content is accurate; and (iii) that use of Your Content does not violate these Terms or our Privacy Policy and will not cause injury to any person or entity. We take no responsibility and assume no liability for any content or materials submitted or posted through the Services, including in the forums, by you or any third party. WE RESERVE THE RIGHT TO REMOVE ANY OF YOUR CONTENT THAT WE DETERMINE IN OUR SOLE DISCRETION VIOLATES ANY LAW, INFRINGES THE RIGHTS OF ANY PERSON, OR IS OTHERWISE INAPPROPRIATE FOR POSTING ON THE SOLUTION.
The Website and its entire contents, features, and functionality (including but not limited to all information, software, text, displays, images, video, and audio, and the design, selection, and arrangement thereof) are owned by Verano, its licensors, or other providers of such material and are protected by United States and international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights laws.
These Terms permit you to use the Website for your personal, non-commercial use only. You must not reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any of the material on our Website, except as follows:
You must not:
You must not access or use for any commercial purposes any part of the Website or any services or materials available through the Website.
If you wish to make any use of material on the Website other than that set out in this section, please address your request to: info@veranogrown.com.
If you print, copy, modify, download, or otherwise use or provide any other person with access to any part of the Website in breach of the Terms of Use, your right to use the Website will stop immediately and you must, at our option, return or destroy any copies of the materials you have made. No right, title, or interest in or to the Website or any content on the Website is transferred to you, and all rights not expressly granted are reserved by Verano. Any use of the Website not expressly permitted by these Terms is a breach of these Terms and may violate copyright, trademark, and other laws.
The name Verano, Zen Leaf, MÜV, and each of their respective logos, product and services names, designs, and slogans are trademarks of Verano or its affiliates or licensors. You must not use such marks without the prior written permission of Verano. All other names, logos, product and service names, designs, and slogans on this Website are the trademarks of their respective owners.
You may use the Website only for lawful purposes and in accordance with these Terms of Use. You agree not to use the Website:
Additionally, you agree not to:
The Website may contain message boards, chat rooms, personal web pages or profiles, forums, bulletin boards and other interactive features (collectively, "Interactive Services") that allow users to post, submit, publish, display, or transmit to other users or other persons (hereinafter, "post") content or materials (collectively, "User Contributions") on or through the Website.
All User Contributions must comply with the Content Standards set out in these Terms.
Any User Contribution you post to the site will be considered non-confidential and non-proprietary. By providing any User Contribution on the Website, you grant us and our affiliates and service providers, and each of their and our respective licensees, successors, and assigns the right to use, reproduce, modify, perform, display, distribute, and otherwise disclose to third parties any such material for any purpose/according to your account settings.
You represent and warrant that:
You understand and acknowledge that you are responsible for any User Contributions you submit or contribute, and you, not Verano, have full responsibility for such content, including its legality, reliability, accuracy, and appropriateness.
We are not responsible or liable to any third party for the content or accuracy of any User Contributions posted by you or any other user of the Website.
We have the right to:
Without limiting the foregoing, we have the right to cooperate fully with any law enforcement authorities or court order requesting or directing us to disclose the identity or other information of anyone posting any materials on or through the Website. YOU WAIVE AND HOLD HARMLESS THE COMPANY AND ITS AFFILIATES, LICENSEES, AND SERVICE PROVIDERS FROM ANY CLAIMS RESULTING FROM ANY ACTION TAKEN BY THE COMPANY/ANY OF THE FOREGOING PARTIES DURING, OR TAKEN AS A CONSEQUENCE OF, INVESTIGATIONS BY EITHER THE COMPANY OR LAW ENFORCEMENT AUTHORITIES.
However, we do not undertake to review all material before it is posted on the Website, and cannot ensure prompt removal of objectionable material after it has been posted. Accordingly, we assume no liability for any action or inaction regarding transmissions, communications, or content provided by any user or third party. We have no liability or responsibility to anyone for performance or nonperformance of the activities described in this section.
These content standards apply to any and all User Contributions and use of Interactive Services. User Contributions must in their entirety comply with all applicable federal, state, local, and international laws and regulations. Without limiting the foregoing, User Contributions must not:
If you believe that any User Contributions violate your copyright, please see our Copyright Policy for instructions on sending us a notice of copyright infringement. It is the policy of Verano to terminate the user accounts of repeat infringers.
The information presented on or through the Website is made available solely for general information purposes. We do not warrant the accuracy, completeness, or usefulness of this information. Any reliance you place on such information is strictly at your own risk. We disclaim all liability and responsibility arising from any reliance placed on such materials by you or any other visitor to the Website, or by anyone who may be informed of any of its contents.
This Website may include content provided by third parties, including materials provided by other users, bloggers, and third-party licensors, syndicators, aggregators, and/or reporting services. All statements and/or opinions expressed in these materials, and all articles and responses to questions and other content, other than the content provided by Verano, are solely the opinions and the responsibility of the person or entity providing those materials. These materials do not necessarily reflect the opinion of Verano. We are not responsible, or liable to you or any third party, for the content or accuracy of any materials provided by any third parties.
All information we collect on this Website is subject to our Privacy Policy. By using the Website, you consent to all actions taken by us with respect to your information in compliance with the Privacy Policy.
You may link to our homepage, provided you do so in a way that is fair and legal and does not damage our reputation or take advantage of it, but you must not establish a link in such a way as to suggest any form of association, approval, or endorsement on our part without our express written consent.
This Website may provide certain social media features that enable you to:
You may use these features solely as they are provided by us, and solely with respect to the content they are displayed with, and otherwise in accordance with any additional terms and conditions we provide with respect to such features. Subject to the foregoing, you must not:
The website from which you are linking, or on which you make certain content accessible, must comply in all respects with the Content Standards set out in these Terms.
You agree to cooperate with us in causing any unauthorized framing or linking immediately to stop. We reserve the right to withdraw linking permission without notice.
We may disable all or any social media features and any links at any time without notice in our discretion.
If the Website contains links to other sites and resources provided by third parties, these links are provided for your convenience only. This includes links contained in advertisements, including banner advertisements and sponsored links. We have no control over the contents of those sites or resources, and accept no responsibility for them or for any loss or damage that may arise from your use of them. If you decide to access any of the third-party websites linked to this Website, you do so entirely at your own risk and subject to the terms and conditions of use for such websites.
The owner of the Website is based in the State of Illinois in the United States. We provide this Website for use only by persons located in the United States. We make no claims that the Website or any of its content is accessible or appropriate outside of the United States. Access to the Website may not be legal by certain persons or in certain countries. If you access the Website from outside the United States, you do so on your own initiative and are responsible for compliance with local laws.
Verano respects the rights of all copyright holders and in this regard, we have adopted and implemented a policy that provides for the termination in appropriate circumstances of users who infringe the rights of copyright holders. If you believe that your work has been copied in a way that constitutes copyright infringement, please provide our Copyright Agent the following information required by the Online Copyright Infringement Liability Limitation Act of the Digital Millennium Copyright Act, 17 U.S.C. 512:
For copyright inquiries under the Digital Millennium Copyright Act please contact Verano by email at legal@verano.com, telephone at 833-880-5420, or by mail at:
Verano
c/o Copyright Agent
224 W Hill Street
Suite 400
Chicago, Illinois 60610
Verano uses reasonable efforts to ensure that the Website is generally available. However, there will be occasions when access to the Website will be interrupted or unavailable. Verano will use reasonable efforts to minimize such disruption where it is within our reasonable control. You agree that we shall not be liable to you for any modification, suspension or discontinuance of the Website. You understand that the technical processing and transmission of any Website content may be transferred unencrypted and involve (a) transmissions over various networks and (b) changes to conform and adapt to technical requirements of connecting networks or devices. Please be advised that we do not guarantee that any information sent to or from our Website will be secure during transmission, nor can we guarantee the confidentiality of any communication or material transmitted to MÜV via the Website or the Internet, including, for example, personal information such as your name or address. By accepting these Terms, you understand and agree that Verano will not be responsible for any unauthorized access to and use of your account.
THE WEBSITE IS PROVIDED TO YOU ON AN "AS IS" AND "AS AVAILABLE" BASIS, WITH ALL FAULTS AND WITHOUT WARRANTY OF ANY KIND, AND VERANO HEREBY EXPRESSLY DISCLAIMS ALL WARRANTIES, EXPRESS, IMPLIED OR STATUTORY, INCLUDING BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE OR NON-INFRINGEMENT. VERANO DOES NOT WARRANT THAT: (I) THE WEBSITE WILL MEET YOUR REQUIREMENTS; (II) OPERATION OF THE WEBSITE WILL BE UNINTERRUPTED OR VIRUS- OR ERROR-FREE; (III) THE WEBSITE WILL OPERATE OR BE COMPATIBLE WITH ANY OTHER APPLICATION OR ANY PARTICULAR SYSTEM OR DEVICE; OR (IV) DEFECTS IN THE SOLUTION CAN OR WILL BE CORRECTED. VERANO DOES NOT WARRANT THE QUALITY, SAFETY, SUITABILITY, RELIABILITY OR AVAILABILITY OF ANY PRODUCTS, GOODS OR SERVICES OBTAINED BY YOU FROM DISPENSARIES OR OTHER PARTIES THROUGH THE WEBSITE. YOU ACKNOWLEDGE AND AGREE THAT, TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE ENTIRE RISK ARISING OUT OF YOUR USE OF PRODUCTS OR GOODS ORDERED VIA THE WEBSITE REMAINS SOLELY WITH YOU.
TO THE FULLEST EXTENT PROVIDED BY LAW, VERANO HEREBY DISCLAIMS ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, STATUTORY, OR OTHERWISE, INCLUDING BUT NOT LIMITED TO ANY WARRANTIES OF MERCHANTABILITY, NON-INFRINGEMENT, AND FITNESS FOR PARTICULAR PURPOSE.
THE FOREGOING DOES NOT AFFECT ANY WARRANTIES THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VERANO BE LIABLE TO YOU OR ANY THIRD PARTY FOR LOSS OF PROFITS, REVENUE OR INCOME, OR FOR ANY INDIRECT, PUNITIVE, SPECIAL, EXEMPLARY, INCIDENTAL, OR CONSEQUENTIAL DAMAGES ARISING FROM OR RELATED TO THESE TOS OR THE USE OR INABILITY TO USE THE SOLUTION, EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. TO THE MAXIMUM EXTENT PERMITTED BY LAW, IN NO EVENT SHALL VERANO'S TOTAL AGGREGATE LIABILITY UNDER THESE TOS, WHETHER BASED ON BREACH OF WARRANTY, CONTRACT, TORT (INCLUDING NEGLIGENCE) OR OTHERWISE, EXCEED THE GREATER OF: (I) THE AMOUNTS, IF ANY, YOU PAY TO VERANO UNDER THESE TERMS OF SERVICE; OR (II) ONE HUNDRED DOLLARS ($100) UNITED STATES DOLLARS. THE FOREGOING DOES NOT AFFECT ANY LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.
By agreeing to these Terms and using the Services, you agree, TO THE MAXIMUM EXTENT PERMITTED BY LAW, that you shall defend, indemnify and hold Verano, its licensors and their respective parent organizations, subsidiaries, affiliates, officers, directors, members, employees, attorneys and agents harmless from and against any and all claims, costs, awards, damages, losses, liabilities, costs, expenses, and fees (including attorneys' fees and costs) arising out of or in connection with: (i) your violation of any Applicable Laws; (ii) your violation of any rights of any third party; (iii) your negligence or willful misconduct; (iv) your violation of these Terms, our Privacy Policy, or your use of the Website, including, but not limited to, your User Contributions, any use of the Website's content, the Services, and products other than as expressly authorized in these Terms, or (v) your use of any information obtained from the Website.
All matters relating to the Website and these Terms, and any dispute or claim arising therefrom or related thereto (in each case, including non-contractual disputes or claims), shall be governed by and construed in accordance with the internal laws of the State of Illinois without giving effect to any choice or conflict of law provision or rule (whether of the State of Illinois or any other jurisdiction).
Any legal suit, action, or proceeding arising out of, or related to, these Terms or the Website is subject to the Arbitration and Class Action Waiver Section directly below.
If you are using the Services in the United States, the following arbitration clause applies:
Any dispute or claim arising in any way from your use of the Services, except for disputes relating to the infringement of our intellectual property rights, will be resolved by binding arbitration, rather than in court, but you may assert claims in small claims court if your claims qualify.
There is no judge or jury in arbitration, and court review of an arbitration award is limited. However, an arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief or statutory damages), and must follow the terms of these Terms as a court would.
The arbitration will be conducted before a neutral single arbitrator, whose decision will be final and binding, and the arbitral proceedings shall be governed by the AAA Commercial Arbitration Rules, Consumer Due Process Protocol, and Supplementary Procedures for Resolution of Consumer Related Disputes. These rules can be found on the AAA website at www.adr.org.
To begin an arbitration proceeding, you must send us a notice of dispute, in writing, setting forth your name, address and contact information, the facts of the dispute and relief requested. You must send your notice of legal dispute to us at the following address: legal@verano.com. Verano will send any notice of dispute to you at the contact information we have for you.
The arbitration shall be conducted, at the option of the party seeking relief, by telephone, online, or based solely on written submissions.
If you initiate arbitration, your arbitration fees will be limited to the filing fee set forth in the AAA's Consumer Arbitration Rules. Unless the arbitrator finds the arbitration was frivolous or brought for an improper purpose, Verano will pay all other AAA and arbitrator's fees and expenses.
To the fullest extent permitted by applicable law, you and Verano each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated or representative action. If for any reason a claim proceeds in court rather than in arbitration, you and Verano each waive any right to a jury trial. As a result, PROCEEDINGS TO RESOLVE OR LITIGATE A DISPUTE IN ANY FORUM WILL BE CONDUCTED ONLY ON AN INDIVIDUAL BASIS.
In no event shall any claim, action or proceeding by you or Verano be instituted more than one (1) year after the cause of action arose.
Any judgment on the award rendered by the arbitrator may be entered in any court of competent jurisdiction. The United Nations Conventions on Contracts for the International Sale of Goods shall have no applicability.
If a court of competent jurisdiction finds the foregoing arbitration provisions invalid or inapplicable, you and Verano each agree to the exclusive jurisdiction of the Federal and State courts located in the northern district of California, and you and Verano each agree to submit to the exercise of personal jurisdiction of such courts for the purposes of litigating any applicable dispute or claim.
If you do not want to arbitrate disputes with Verano and you are an individual, you may opt out of this arbitration agreement by sending an email to legal@verano.com within thirty (30) days of the first of the date you access or use the Services.
ANY CAUSE OF ACTION OR CLAIM YOU MAY HAVE ARISING OUT OF OR RELATING TO THESE TERMS OF USE OR THE WEBSITE MUST BE COMMENCED WITHIN ONE (1) YEAR AFTER THE CAUSE OF ACTION ACCRUES; OTHERWISE, SUCH CAUSE OF ACTION OR CLAIM IS PERMANENTLY BARRED.
Termination. If you breach any of the terms of these Terms, all licenses granted by us, including permission to use the Services, will terminate automatically. Additionally, we may suspend, disable, or delete your Account, access to the Services (or any part of the foregoing) with or without notice, for any or no reason (including, for example, if you fail to honor reservations you make through the Services). If we delete your Account for any suspected breach of these Terms by you, you are prohibited from re-registering for the Services under a different name. All sections which by their nature should survive the termination of these Terms shall continue in full force and effect subsequent to and notwithstanding any termination of this Agreement by Verano or you. Termination will not limit any of our other rights or remedies at law or in equity.
Injunctive Relief. You agree that a breach of these Terms may cause irreparable injury to Verano for which monetary damages might not be an adequate remedy and Verano shall be entitled to seek equitable relief in addition to any remedies it may have hereunder or at law without a bond, other security or proof of damages and prior to filing for arbitration.
Notices. We may give notice to you by means of a general notice on the Service or the Website, electronic mail, or by written communication sent by first class mail or pre-paid post. Such notice shall be deemed to have been given upon the expiration of 48 hours after mailing or posting (if sent by first class mail or pre-paid post) or 12 hours after sending (if sent by email). You may give notice to us (such notice shall be deemed given when received by us) at any time by sending an email to legal@verano.com. Please specify the reason for the email in the subject line so it can be forwarded to the proper department.
Miscellaneous. These Terms constitute the entire agreement between you and Verano with respect to the subject matter hereof, and all prior or contemporaneous understandings or agreements, whether written or oral, between you and Verano with respect to such subject matter are hereby superseded in their entirety. These Terms may not be modified except by a writing executed by the duly-authorized representatives of Verano. No other act, document, usage or custom will be deemed to modify or amend these Terms. These Terms will inure to the benefit of and will be binding upon each party's successors and assigns. These Terms and the licenses granted hereunder may be assigned by Verano but may not be assigned by you without the prior express written consent of Verano. Any attempt by you to assign these Terms without the written consent of Verano shall be null and void. If any provision hereof is or becomes, at any time or for any reason, unenforceable or invalid, no other provision hereof will be affected thereby and the remaining provisions will continue with the same effect as if such unenforceable or invalid provisions will not have been inserted herein; provided that the ability of either party to obtain substantially the bargained-for performance of the other will not have thereby been impaired. It is expressly understood that in the event either party on any occasion fails to perform any term hereof and the other party does not enforce that term, the failure to enforce on any occasion will not constitute a waiver of any term and will not prevent enforcement on any other occasion. Nothing contained in these Terms will be deemed to constitute either party as the agent or representative of the other party or both parties as joint venturers or partners for any purpose. If either party is prevented from performing, or is unable to perform, any of its obligations under these Terms due to any cause beyond the reasonable control of the party invoking this provision, the affected party's performance will be extended for the period of delay or inability to perform due to such occurrence. The headings and captions contained herein will not be considered to be part of the Terms but are for convenience only. If you are using the Services from the United States, the laws of the State of California, excluding its conflicts of law rules, govern these Terms and your use of the Service and the Website. If you are using the Services from any other country, the laws of that country shall govern your use of the Services. Your use of the Services may also be subject to other local, state, provincial, or international laws.
We may update the content on this Website from time to time, but its content is not necessarily complete or up-to-date. Any of the material on the Website may be out of date at any given time, and we are under no obligation to update such material.
We may revise and update these Terms from time to time in our sole discretion. All changes are effective immediately when we post them, and apply to all access to and use of the Website thereafter. However, any changes to the dispute resolution provisions set out in Governing Law and Jurisdiction will not apply to any disputes for which the parties have actual notice on or before the date the change is posted on the Website.
Your continued use of the Website following the posting of revised Terms means that you accept and agree to the changes. You are expected to check this page each time you access this Website so you are aware of any changes, as they are binding on you.
No waiver by Verano of any term or condition set out in these Terms shall be deemed a further or continuing waiver of such term or condition or a waiver of any other term or condition, and any failure of Verano to assert a right or provision under these Terms shall not constitute a waiver of such right or provision.
If any provision of these Terms is held by a court or other tribunal of competent jurisdiction to be invalid, illegal, or unenforceable for any reason, such provision shall be eliminated or limited to the minimum extent such that the remaining provisions of the Terms will continue in full force and effect.
These Terms, and our Privacy Policy, and any other relevant documents or policies listed herein constitute the sole and entire agreement between you and Verano regarding the Website and supersede all prior and contemporaneous understandings, agreements, representations, and warranties, both written and oral, regarding the Website.
If you have any questions or concerns regarding the Terms related to our website, please feel free to contact us at the following email or mailing address.
Email: legal@verano.com
Mailing Address:
Verano
224 W Hill Street
Suite 400
Chicago, Illinois 60610
All notices of copyright infringement claims should be sent to the copyright agent designated in our Copyright Policy in the manner and by the means set out therein.
All other feedback, comments, requests for technical support, and other communications relating to the Website should be directed to: info@veranogrown.com.


